What Is A CRM And Why Use It?

In today’s fast-paced and competitive business landscape, building and maintaining strong customer relationships has become more crucial than ever. With customers expecting personalised experiences and exceptional service, businesses need to leverage effective...
Training a Team to Use a New CRM

Training a Team to Use a New CRM

You have done your research, decided to make use of a CRM, found the perfect software for your requirements, and have signed up! Now, the only problem is you have to train your employees and sales team on how to use this new CRM. In this article, we will discuss how...
Measuring the Success of CRM Software

Measuring the Success of CRM Software

Once you’ve implemented CRM software in your business, it’s important to measure its success and determine if it is delivering the expected results. Measuring the success of CRM software can provide valuable insights into its effectiveness, identify areas...
Everything You Need to Know About Lead Response Time

Everything You Need to Know About Lead Response Time

Lead response time has gotten a lot more attention over the last decade. Once a metric that wasn’t regarded highly, it is now considered as one of the greatest determiners when trying to convert a lead into a paying client. In this article, we will discuss...
Lead Distribution Software as a Business Tool

Lead Distribution Software as a Business Tool

Have you been struggling with lead management? This is actually a commonly experienced problem. Many businesses lose track of their leads or struggle to distribute them to the correct salespeople. Lead Distribution Software is the answer to this struggle and can...