2020 and the occurrence of the Coronavirus changed the work environment forever. Where employees were previously content with going into the office every day, they now crave a work-from-home environment or at least a hybrid environment where they can work from home a...
The Best Affordable CRM System to Support Customer Service Reps
Customer service reps are more often than not met with hostile and disgruntled customers when making calls. It is their job to try to solve the problem that the customer is facing and prevent the relationship from deteriorating. This is no easy feat. In most cases the...
How to Leverage Sales Software for Small Business Growth
Clients are the lifeforce of any business, big or small. Without a loyal customer base, businesses won’t have what they need to be able to succeed or grow. Customer loyalty is an imperative building block that will keep a business thriving. With more and more...
Best CRM Software South Africa: Some Unexpected Benefits
A CRM centralises a variety of business functions and is an essential tool for boosting sales and marketing productivity. Whether you need to incorporate a CRM into your business, or you’re looking to strengthen your processes further with your CRM, Leadtrekker can...